Airbox Sampling Products is a brand owned by FermionX Ltd, Worthing United Kingdom.
Airbox Sampling Products warrants the product, when new, to be free of defects in material and workmanship and to perform in accordance with manufacturer’s specifications for a minimum period of 2 years (Variflow & Dataflow models only) and 1 year (Personal pumps) from the date of purchase from FermionX Limited or its authorised distributors or agents.
FermionX Limited (manufacturer), or its authorised partners, will repair or replace any components found to be defective or at variance from manufacturer’s specifications within this time at no cost to the customer.
It shall be the purchaser’s responsibility to return this product directly to the manufacturer or to an authorised distributor, agent or service representative. This warranty does not include breakage or failure due to tampering, misuse, neglect, accidents, modifications or shipping under customer account.
This warranty is also void if the product is not used in accordance with the manufacturer’s instructions or is repaired by any person other than a FermionX authorised agent. Purchase date determines the period of the warranty. No other express or implied warranty is given.
Warranty on Service/Repairs
The manufacturer provides a 12 month warranty on selected spare parts when replaced by the manufacturer or its authorised representative. This warranty does not include breakage or failure due to tampering, misuse, neglect, accidents, modifications or shipping.
Spares (replaced as new) included in 12-mth replacement warranty:
External damage is not covered under warranty for service/repair.
Please Note: All items returned for Service/Repair must be supplied in a de-contamination bags along with a de-contamination certificate both available from Airbox Sampling Products.
Please take a few moments to validate the warranty for your Airbox product by filling out the form below. If you have any problems filling out this form then simply email us the details to:-
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